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Office 365

Microsoft unveiled Office 365 in June 2011, targeting it at SMBs that are burdened by technology. The cloud-based system brings together Office, SharePoint, Exchange and Lync, offering online collaboration tools and offline capabilities on a per user subscription basis. Microsoft repeatedly said businesses needed to work when an internet connection wasn’t available – not least thanks to the UK’s faltering broadband network – and claimed Office 365 worked better offline than competitors.

Data security and reliability

Microsoft revealed a few other details about how the system works. All data from European companies will be held in the EU, at Microsoft’s Amsterdam or Dublin datacentres, but the company confirmed that it would still be subject to US laws, so would have to hand over data if requested by authorities.